Privacy Policy

1. Introduction

Fairnote takes privacy seriously. This policy explains how we collect, use, and protect your personal data in accordance with GDPR (General Data Protection Regulation) and Norwegian privacy legislation.

2. Data Controller

Fairnote is the data controller for personal data collected through the service. Use the contact form below for privacy questions.

3. What Data We Collect

We collect the following data: • Account information: User ID, email address and any profile picture you upload • User preferences: Which platforms you monitor, language choice • Feedback: Suggestions and NPS scores you submit • Technical data: IP address, browser type, device information (for security and troubleshooting)

4. How We Use Data

We use data to: • Deliver the service and send relevant alerts • Improve the service based on feedback • Secure the service against abuse • Comply with legal requirements

5. Sharing with Third Parties

We share data with the following third parties: • Vercel: Hosting and file storage (profile pictures) • Neon: Database • Anthropic (Claude AI): To analyze changes in SaaS platforms (only aggregated, anonymized data) • ScreenshotOne: To capture website screenshots • Google (GTM/Analytics): For analyzing user behavior and marketing • Brevo: For sending email notifications and sign-in links We never sell your personal data.

6. Legal Basis

We process personal data based on: • Contract: To deliver the service you signed up for • Legitimate interest: To improve the service and prevent abuse • Consent: For marketing and non-essential cookies

7. Your Rights Under GDPR

You have the right to: • Access your personal data • Correct inaccurate data • Delete your data ("right to be forgotten") • Restrict processing • Data portability • Object to processing • Withdraw consent Use the contact form below to exercise your rights.

8. Data Retention

We retain your data as long as you have an active account. Upon account deletion, personal data is deleted within 30 days, except for data we are required to retain for legal reasons.

9. Security

We use industry standards to protect your data, including encryption, access control, and regular security reviews.

10. Changes

We may update this policy. Material changes will be notified via email or in the app.